Product Support

Here you can find the types of support that we currently offer for the free Algo Strategy building tool.

Common Problems

On some computers you may see a blank screen when you try and open the algo strategy builder, in most cases this will be because of your computers regional settings. To fix this issue, you can try and change the settings to UK and if it works adjust the settings for your home country and region.

• How to change regional settings.
• Customers bug report of blank screen.

Suggestions & Idea's

If you have some suggestions to improve the product or changes you would like made, post on the suggestions site.

Bugs & Problems

If you have found a bug or a problem while using the application, you can post on the support site.